Privacy Policy
At ASubToGo Subscriptions ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our subscription-based services (the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
Your Privacy Rights
This policy complies with GDPR, CCPA, and other privacy regulations. You have specific rights regarding your personal data, including the right to access, correct, delete, or transfer your information. Contact us to exercise these rights.
1. Information We Collect
- Personal Information
- Name, email address, phone number, billing address, and payment information you provide when creating an account or subscribing to our Services.
- Usage Information
- Information about how you access and use our Services, including login times, features used, and interaction patterns.
- Device Information
- Information about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.
- Communication Data
- Records of your communications with us, including customer support interactions, feedback, and survey responses.
2. Legal Basis for Processing
- Contract Performance
- Processing necessary for the performance of our contract with you, including account management and service delivery.
- Legitimate Interests
- Processing necessary for our legitimate interests, such as improving our Services, fraud prevention, and business operations, provided these interests are not overridden by your rights.
- Legal Obligation
- Processing necessary to comply with legal obligations, such as tax requirements and regulatory compliance.
- Consent
- Processing based on your explicit consent, such as for marketing communications and non-essential cookies.
3. How We Use Your Information
- To provide, maintain, and improve our Services and subscription offerings.
- To process payments, manage your account, and handle subscription renewals and cancellations.
- To communicate with you about your account, send service updates, and respond to your inquiries.
- To personalize your experience and provide relevant content and recommendations.
- To analyze usage patterns and improve our Services' performance and functionality.
- To comply with legal obligations and enforce our Terms of Service.
4. Information Sharing and Disclosure
5. Data Security
6. Data Retention
- We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Account data is retained for the duration of your active subscription and for up to 7 years after account closure for legal and tax obligations.
- Marketing data is retained until you withdraw consent or object to processing.
- You may request deletion of your personal data, and we will comply unless retention is required by law or for legitimate business purposes such as fraud prevention.
7. Your Privacy Rights (GDPR)
- Right of Access (Art. 15)
- You have the right to obtain confirmation as to whether personal data concerning you is being processed, and if so, to access that data and receive information about the processing.
- Right to Rectification (Art. 16)
- You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.
- Right to Erasure (Art. 17)
- You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the original purpose.
- Right to Restrict Processing (Art. 18)
- You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
- Right to Data Portability (Art. 20)
- You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object (Art. 21)
- You have the right to object to processing of your personal data based on legitimate interests, direct marketing, or scientific/historical research purposes.
- Right to Withdraw Consent
- Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint
- You have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal data violates GDPR.
8. Cookies and Tracking Technologies
9. Third-Party Services
10. International Data Transfers
11. Children's Privacy
12. California Privacy Rights
13. Changes to This Privacy Policy
14. Exercising Your Rights
15. Contact Us
Quick Privacy Contact
General Privacy Questions
privacy@aSubToGo.com
Data Protection Officer
dpo@aSubToGo.com
EU Representative
eu-rep@aSubToGo.com
Phone Support
+1 (555) 123-4567